These terms and conditions apply for all sales of goods and services from www.swimskw.com to consumers. The sales terms and conditions, together with your order and order confirmation, comprise the entire agreement for the purchase.

Payment

We accept VISA, Mastercard and KNET in all markets we ship goods to.

Information Provided by our Website

We do our best to give our customers the most correct information on our web site and about our products as possible. However, we reserve our rights against errors which may arise and which may result in our inability to deliver in accordance with the information given at swimskw.com, in our marketing or in any other way. We reserve our rights to withdraw products from our web site, change the web site and its contents.

Inspection of the Products

Once you have received the products, you should, as soon as you can, check that the delivery is in accordance with the order confirmation, if the products have been damaged under transportation or if the products otherwise have any defects or missing parts.

In addition, if the products were loafers, we advise testing the shoes on a clean surface to confirm the satisfactory performance and size accuracy.

Color

SWIMS aims to describe the products at swims.com as correctly as possible. However, kindly note that computer color settings may differ, which may cause the images of the products at swims.com to show colors that may differ from their actual colors. SWIMS will not be held responsible for any such discrepancy.

Warranty Claim

If the products have defects or items are missing you may according to the circumstances require; a re-delivery, a refund or that the agreement is canceled. The defect must have existed when the products came into your possession. You may report to us defects in the products in writing. You have nevertheless two weeks claim deadline. This claim can be made to info-kw@swimskw.com, please include your order reference number in the subject line. We will confirm the receipt of all claims in writing. We will also confirm the receipt of all goods returned to us, in writing.

Guarantee

In accordance with the consumer purchasing law, you have the right to cancel your order provided you have given us notice within our claim deadline. The claim deadline is two weeks from the time you took possession of the goods.

Personal Information

We only use personal information as provided to us by you which is necessary for us to fulfill our obligations to you. Information will not be given to a third party or used for other purposes without your permission.